The Customer Web Portal is for customers wanting to pay their bills online by credit card. IF YOU ARE AN EXISITING ACH BANKDRAFT CUSTOMER you do not need to do anything! Your account will stillautomatically be deducted from your ACH account on the 15th of the month. We apologize for the confussion.
GOOD NEWS! The District's high-speed internet with Xfininity is now up and running. The Customer Portal is now available to view and pay your utility bills with your credit card. All exisiting customers must re-register their web accounts. If you wish to pay your bill by credit card you must use the online customer portal to do so. We are unable to take credit card payments at the District office you must pay via the District Website.
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Spring Lake Improvement District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Spring Lake Improvement District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Spring Lake Improvement District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Spring Lake Improvement District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
